{Solved} Cuisinart Grind and Brew Troubleshooting, Problems

It’s not uncommon to find a Cuisinart coffee maker in the kitchens of many homes and offices.

These machines provide an excellent cup of coffee that can be customized for each drinker with its different brew strengths, settings, and features. It is no surprise then that Cuisinarts are one of the most popular brands on the market today.

If you are looking to buy a new machine or need some help troubleshooting your current one, this blog post will answer any questions you might have about grind and brews.

Tips for Cuisinart Troubleshooting commonly asked Questions:

If you are experiencing problems with your grind and brew machine, it is often helpful to start by trying some basic troubleshooting.

Here are some tips for Cuisinart Grind and Brew Troubleshooting;

Is there power to the machine?

The first thing you should do when your Cuisinart coffee maker grind and the brew is not working is make sure it has power. Make sure the outlet itself isn’t faulty or that another appliance, like a blender, doesn’t have its own circuit breaker turned on.

If this does turn out to be the problem, call an electrician for help. Alternatively, check if your machine’s plug needs tightening into the outlet by gently tugging at it.

If neither of these solutions works then unfortunately your device must be replaced with a new one under warranty or repaired outside of it depending on how long ago you purchased it.

Does the machine have water?

The next thing you should check is if there’s no longer any water in your device, a common problem with grind and brews.

The first step to solving this issue would be to make sure the reservoir has enough for a full cycle. To do so simply open it up and look inside or fill it all the way up depending on which model you own. Then close it securely before turning the pot back on again via its power button.

If this doesn’t work then remove everything from under where your coffee maker sits, lift it off its top plate/lid. And then take out its water tank from within by pulling upwards gently but firmly until free from its housing (it may require some twisting). Empty that out, too.

Once you have checked for both of these things and made sure they are in working order. It is safe to assume there’s no water being dispensed into the machine or that its flow has been blocked somehow – usually by a build-up of old coffee grounds.

To solve this problem you will need to take your Cuisinart grind and brew apart piece by piece until reaching the area where blockage might be occurring.

Unscrew every bolt on the machine with either an Allen wrench or Phillips screwdriver (depending on which model you own). Looking out for any parts that may appear clogged up before reassembling everything back together once finished taking it apart completely.

Is the machine warming up?

If your grind and brew are on but not brewing, there may be a problem with its heating mechanism.

First, remove all of the water from within it by emptying out whatever remains in the tank or reservoir. Before taking apart each piece until reaching where this issue might be occurring.

Check if anything appears to have clogged up around this area. Whether that’s old coffee grounds stuck inside its tube leading to the basket or mineral deposits caused by hard water build-up.

You can try using an Allen wrench for help dislodging any bits caught here without damaging them since they are very sharp knives. If these do prove difficult then you should consider replacing parts as needed instead of trying forever just to get the machine to work again.

If that does not fix the problem then check if your coffee maker is getting power by following steps one and two above. If it still has no water in its reservoir, you must also remove this so be ready for some heavy lifting before making any progress at all.

What to do if my Cuisinart grind and brew stop working?

One way or another, you should attempt the troubleshooting steps listed above in order of appearance. Follow these until your machine is back up and running again!

If that doesn’t work then try calling customer service. In some cases, they may send a replacement part out free of charge depending on how long ago you bought it from them. While others will have to be paid for by yourself.

Either way, this might cost you more than just buying a brand new one but what other options are there when yours has ground its last cup? Don’t lose hope though, there are ways to get the most out of your machine for a little while longer so don’t give up just yet.

Is my Cuisinart grind and brew still under warranty?

If you have lost or misplaced your receipt then it is possible that any issues with this coffee maker will no longer be covered by warranty due to its time limit being exceeded.

However, if all else fails then you should call the customer service. They can help you to determine whether they can send you replacement parts without having proof of purchase on hand.

In some cases, depending on how long ago you made said purchase from them, replacements may only carry a charge despite their word. Otherwise when it comes to these kinds of repairs/replacements. When in doubt always call them first, it is worth a shot.

How Often Should You Clean a Grinder?

The best time to clean your machine’s grinder would be after every cycle or use depending on how sensitive you are regarding the freshness of taste when it comes to drinking coffee. This will depend greatly on whether you like light, medium, or dark-roast blends.

But regardless of which type of drinker you are; waiting too long between cleanings will begin to leave a rancid smell and taste behind that cannot be removed without taking apart the entire machine.

How to clean up Cuisinart’s new Model?

What if the machine will not turn on. Coffee grounds overflowed into my carafe. Is it possible to clean out a new model of this coffee maker?

Yes, there is a self-cleaning function that you can use at least once every three months or so depending upon how often you use your coffee grinder/brewer combo! This will definitely help extend the life of your unit as well as keep it running smoothly for years to come.

Will the Cuisinart DGB-625BC be good enough for me?

It can if you are just looking for a coffee maker that does all of the work itself without having to stand over it before your first cup is ready once again!

Just set this one up and let it do its thing until there’s nothing left inside. But water, at which point you will have to empty out whatever remains in here. So that mold or other contaminants don’t begin growing within while waiting on your next batch.

How often do you need to replace your grinders?

If you are going through a new grinder each month then this is too much! The average number of months for these parts should last somewhere around three to 6 months before needing replacement. It could be a short time or longer depending upon the grinder quality.

However, if it’s lasting anywhere near six or more than that. Then something may be wrong with its production process itself causing them not to hold up as well.

This might involve some adjusting on your part so think about how often you use your Cuisinart grind and brew in order to lessen this problem happening again in the future.

Mian Mohsin (MohsinZox)

About Author:

I'm Mian Mohsin the founder of the DeesCoffee. Here, I share step-by-step guides and explore different coffee products from my personal experience. Learn more...

31 thoughts on “{Solved} Cuisinart Grind and Brew Troubleshooting, Problems”

    • I had the same problem and called cuisinart. They tried some trouble shooting w me but in the end I had to return it and get another one. Now that one will not brew the initial clean up cup. The cup size lights just keep flashing. So FRUSTRATING

      • This was happening to me and I figured it out. Pull up the lever to open the compartment where the K-Cup goes in the middle there’s a rubber ring around a pointy object with the compartment open push up very aggressively on the rubber ring be careful not to poke yourself. There is also a tiny button directly centered with the rubber ring about an inch back push that up at the same time and the lights will start to flash after that I never had a problem..

  1. Received our SECOND unit in TEN days and have the same issue!!! The brew size lights do not work, and after talking with customer support at Cuisinart, their suggestion was to “Try unplugging it and plug it back in.” This was their ‘technical’ advice AFTER I explained the power and grind lights work…..so there was power to the unit!!! SAME issue with two machines in less than days!!!! Not happy……………

    • Hope it’s not too late – I think it’s a chip thing – we were our second grind and brew pot like that from the store with the same problem. –

      Left it plugged in and turned on with the clam thing open (where you put the k-cup or newly going coffee pod in ). And about an hour later the mug lights lit and the machine operated exactly as proposed. – and the coffee with your own filtered water and bean variety in my 10 ounce ceramic cup – just wonderful !!! – oh what a beautiful morning!!!

  2. Hello, I bought a single cup grind and brew coffee maker. I set it up for the first time today, out of the box. The grinder worked fine, but the cups never lit up to select a cup of coffee. I let it sit all day to see if perhaps it needed to warm up – nothing happened. I tried all of the buttons, nothing happened. There is water, there is power but no coffee.

  3. We received our Grind and Brew last evening and we have the same issue. Only the power and grind buttons are illuminated. I see many people have the same issue but I don’t see any resolve. Sounds like we need to call and get a new unit?

  4. I just received my Cuisinart Grind & Brew Single serving. Same problem others here are having. The grinder works, the on button lights, but no heat up at all. Cuisinart doesn’t answer today. I’ll call again tomorrow. If I don’t get help, I’ll be returning. I’m so disappointed. Mostly been a waste of my time. Ugh

  5. I keep getting a rust stain on my counter under my Grind and brew. I keep wiping the underneath after cooled but still get the rust stain. other than this machine works great. Any suggestions?

  6. Cuisinart Grind & Brew Single serving DGB-2 .
    I have returned this unit 6 times..Same problem others here are having.Im finding out that the manufacturer has a major issues w/this model.

  7. Worst machine ever! It grounded the coffee just fine, but then all the coffee brew lights kept flashing and it wouldn’t brew! Trouble shooting instructions said it was overloaded. Bottom line is don’t buy it they don’t work!

  8. Good morning, my brand new DGB-2 I received for Christmas is doing the same thing. It won’t come out of grind mode. Looking at all of the comments here has been beneficial, my next step is to return it, sounds like Cuisinart has a lemon and they are going to lose a ton over this one. Any other suggestions for a grinder or grind/brew combination?

  9. Same issue
    Brand new out of the box, set up as instructed. Only power light and grind light show up. I can’t even do pre-clean as brew lights don’t work. Is there NO fix for this??

  10. I had the same problem. I unplugged it for about 5 minutes while I was re-hooking up my old coffee maker. When I plugged the new unit back in, it worked.

  11. Just talked with Cuisanart support and got a possible solution. I was on my way back to store to return and holding for 33 minutes as I drove. Pulled into parking lot and rep answered. Wait terrible but tip sounds good. So gonna take home to try. Plug in unit; press power to get grinder and on light both lit. Open lid to cup area. PRESS POWER BUTTON AND HOLD FOR 5 to 7 SECONDS AND CUP SIZE BUTTONS WILL LIGHT. GOOD LUCK.

    • I got home and tried it and the fox did not work. Called back and left a call back number and after 90 minutes I got a call. Walked me through the same fix but did not work and said I need to take it back to store. No othe fixed. “Must be an electrical problem”. Gonna try another one but not sure I will go six more times.

  12. I have the same issue and fixed mine by accident. no idea why this worked but I turned it on and left the lid to the cup area in an up position. maybe 30 seconds later the lights finally came on. Hope this helps someone else

  13. Same thing here happened, got mine for Christmas and could not do initial cleaning— just grind light and power were illuminated. Had to replace the unit. The new one is okay so far…

  14. Hi. Have a new Grind Brew coffee maker. The coffee brewed is weak and not normal strength coffee. What can I do for maintenance to correct?

  15. Do you remember as a kid you looked forward to getting something…then it didn’t work, how frustrated you were? That is what Cuisinart did for me! Same as everyone else, out of box, cup size won’t illuminate to do initial water. Called and went through everything with customer support and nothing worked!! Will return, think I will try something else!!

  16. I left earlier message saying same as everyone else. Cuisinart dgb-2 would not illuminate to run water in brand new machine. Someone suggested turning on power, lift pod door, and walk away for at least 30 minutes. So I gave it a shot, and it worked!! So thank you very much!! Try it!!


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